If you are looking to hire a Professional Organizer in Toronto, there are critical questions you should be asking. Just as in real estate, there are professional organizers that are in this industry full time and then, as in most industries there are some people who claim to be professional organizers that work on a part time basis without much if any training or experience, looking to make a quick buck.
At ClutterBGone we believe informed and knowledgeable clients are the best clients, so here are the top questions you should ask a Professional Organizer before you hire one.
Are you an active member of the POC?
Here in Canada there is an association for professional organizers called the POC – Professional Organizers of Canada. Members are bound by their code of ethics to ensure that you receive trusted, confidential and committed service. We at ClutterBGone are fully trained in organizing, decluttering and downsizing services.
What is your area of expertise?
Some Professional Organizers specialize in residential organizing, some strictly working with businesses and some specialize in clients with ADHD. Select the one that most closely matches your requirements and that you feel a connection with.
Do you have paid up professional liability insurance?
Much like movers, Professional Organizers should carry their own liability insurance to cover accidents or damage to your property however caused. Of course, we’re all careful in our work but you never know when an accident can happen and if it does you want to ensure that you are covered. After all, it’s your home we’re coming in to.
What are your fees?
Price should never be the decision-making factor in your choice of a Professional Organizer. The old adage, “you get what you pay for” rings very true in this industry. An hourly rate may be less than another however the lower charging organizer may work a lot slower and have less experience ending up costing you more in the long run.
An hourly or a job rate can vary but the least expensive quote may not be the best. Also make sure you have a complete understanding of what you are being charged and for what services. How many people are working on the project? How many hours are estimated to complete the project? What is your protection if the estimate far exceeds the projected time or cost? An experienced Professional Organizer can be fairly accurate in their estimate and very transparent when it comes to all costs associated with your project and will keep you updated on any changes.
How long have you been doing this?
Like any other business it’s difficult to get started and to get experience under your belt but if you have a big job that affects the running of your home don’t you want to ensure that whoever does it is experienced and that the job is done right the first time? Ask how many client projects a Professional Organizer has completed in the last 3 years? At ClutterBGone we have over 300 projects completed with over 300 super excited and happy clients!
Who is responsible for supplies?
Some professional organizers have access to all the latest storage items and others will expect you to purchase and get what you need. This may not be the most practical for you as your life is busy and you may not have the time to shop around for items.
At ClutterBGone we have a large inventory of organizing products so most of the time there is no need for you to worry about shopping for items unless you truly enjoy that. We bring what we may need and pass on any industry discounts to you on many of the products we use. Because we keep a good inventory on hand we rarely need to charge our clients for shopping or sourcing fees where other organizers may need to.
How many people will be coming into my home?
Know before hand who is coming into your home and ensure that the cost of these people is in your quote. We employ only trained professionals and send you a photo of all who will be entering your home for your peace of mind.
Do you take photos or videos?
Privacy is very important to us and only after you sign a release will we take any pictures or videos.
What will I do during this process?
As much or as little as you wish. At ClutterBGone we encourage our clients to work with us but some clients just want to be there for direction and decision making and that’s absolutely fine with us. We will involve you as much or as little as you wish.
Do you have references?
You would be amazed at the number of people that are embarrassed to ask for references. Due to the confidential nature of our business we can’t always provide you with client’s names and contact information. However, we can direct you to HomeStars.ca as well as other client centered review sites where you can read first hand our client’s experiences with us.
So those are the must ask questions when you are looking for a Professional Organizer to help with your project. Ensure whomever you hire is fully trained and qualified, insured and experienced and have references to back it up. ClutterBGone has been assisting clients in the GTA for many years now and we would love to assist you. Call now or contact us here to learn more about how we can change your life!