I just got back from a Professional Organizing conference and I can tell you this business is booming! There was so much more that we learned. With most families having dual incomes there seems to be more money to spend on things you don’t want or like to do yourself. This saves you time to do the things you really want to do. Also, many families are now downsizing to smaller homes as they get ready to retire and don’t have the knowledge or ability to downsize themselves, and don’t want to take things with them that they know they will not need. Lastly, many seniors are transitioning from their own homes to seniors’ residences or living with family and again need help with the move. As this business grows so too do the companies and individuals that provide the service. I really want to work with informed clients so I put together this list of questions that you should ask any Professional Organizer that you are thinking of hiring.
What are your qualifications?
Here in Canada there is a professional organization for professional organizers called the POC – Professional Organizers of Canada. Members are bound by their code of ethics to ensure that you receive trusted, confidential and committed service. We are trained and certified in organizing and downsizing techniques and have access to the latest trends and organizing items.
Do you have insurance?
Much like movers, Professional Organizers should carry their own liability insurance to cover accidents or damage however caused. Of course we are all careful in our work but you never know when an accident can happen and if it does you want to ensure that you and the organizer are covered. After all, it is your home we are coming in to.
Make sure you have a complete understanding of what you are being charged and for what services. An hourly or a job rate can vary but the least expensive quote may not be the best. How many people are working on the project? How many hours are estimated to complete the project? What is your protection if the estimate far exceeds the projected time or cost? An experienced Professional Organizer can be fairly accurate in their estimate and will keep you updated on any changes.
How long have you been doing this?
I recently spoke to someone whose main occupation was that of a cleaning lady and she came upon an opportunity to help a client downsize. She called looking for tips on how to help someone downsize (I did not give her any!). It was obvious she had never done this before and after I got off the phone I remember thinking how this potential client may be feeling after the job is done. Like any other business it is difficult to get started and to get some experience under your belt, but if you have a big job that needs to be done ensure that whoever does it is experienced.
Do you have references?
You would be amazed at the number of people that are embarrassed to ask for references. Get three and call one or two. Be sure to ask them at the end if they would hire them again if required and if not, why not?
So those are the must ask questions when you are looking for a Professional Organizer to help with your project. Just like ClutterBGone, ensure they are certified, insured and experienced and have references to back it up. Contact us when you are ready to begin your project in the GTA. We are ready for your questions!